Customer Support
Context Help
If you get lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A pop-up window will appear. It comprises in-depth info about all the actions that you can carry out on the given page. Each pop-up menu appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have a vast assortment of video tutorials describing how to use our Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.
If you can't discover the answer you need, have a glimpse at our extensive FAQ section, which contains questions asked by actual customers and provides practical solutions. We periodically "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to embrace all the innovations and new additions to our platform.
Ticketing System
If you still can't find the solution you searching for in the Frequently Asked Questions section either, we have a great team of tech support engineers available 24x7x365 and ready to help you with any issue. Each support ticket you open will be replied to within sixty minutes (the average ticket response time is only twenty mins), so you won't have to wait a long time to get your question answered.